BOOKING YOUR STAY
- Check in is from 3pm and check out by 11am.
- Minimum stay of three nights /2 night stays occasionally available please inquire
- Prices – Cabin for 2 from £95 per night.
- Room for 2 children over 4 years of age (£10 per child per night).
- One well behaved dog is also welcome at the Sleepout (£20 per stay)
- Let us know when you expect to arrive and we will be here to welcome you!
TERMS & CONDITIONS
Bookings & Payments
A non-refundable £100 deposit is required to make a reservation. This can be paid by electronic bank transfer, or by cheque made payable to ‘Sunny Lea Centre’. Unfortunately we are unable to take payment by card. On receipt of the deposit we will send you a booking confirmation. If you have not received this please let us know. The full balance is payable 10 weeks before your holiday.
We are happy to hold a reservation whilst awaiting a deposit or full payment however if we have not received your cheque or BACS payment within 4 working days we reserve the right to release the booking (if we are unable to contact you by phone or email).
Sunnylea only accepts bookings from persons over 18 years of age.
Sunnylea is unsuitable for Hen or Stag parties, if you are a larger group of friends please contact us to discuss.
We reserve the right to amend advertised prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. At the time of booking you will be informed of the prices applicable. The price stated on the booking confirmation is binding.
Cancellations & Refunds
In the event of you needing to cancel your holiday we will do our best to re-sell it. If successful we will refund you the amount that the holiday resold for (less your deposit). However, you will not be reimbursed if the holiday is not resold and if the cancellation is made within 10 weeks of the arrival date. Holiday dates cannot be changed within 10 weeks of arrival. We recommend that you take holiday cancellation insurance to cover any potential losses.
In the unlikely event of the accommodation not being available due to fire, flood or other unforeseen circumstances, Sunnylea cannot accept liability or responsibility for any loss, including consequential loss, but the full cost of the holiday will be refunded.
If we need to make a significant change to your booking we will inform you as soon as possible, this would be a very rare occurrence.
Arrival & Departure
Your accommodation will be available from 3pm on arrival day. We strongly advise that you arrive before dark as it will be easier for you to find us and get your bearings on site; we live in a remote, rural area without street lighting.
As we are a small family business we kindly request that you let us know your approximate time of arrival, so we can ensure we are here to welcome you to Sunnylea.
Please check out by 11am on the day of departure unless previously agreed otherwise.
We can sometimes accommodate earlier check-in times, or later check-outs, provided you speak to us in advance.
Breakages and Damage
We understand that sometimes accidents happen so if you do break or damage anything we would ask that you report it to us as soon as possible, so that we can make arrangements to replace or repair it for the next guests. We will only charge for replacement in exceptional cases as we accept that a degree of wear and tear is to be expected.
Please note that you will be liable to pay us for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear).
Guest Conduct / General Considerations
Please leave the site as you would wish to find it!
Please keep noise to a minimum after 11pm.
Please behave in an appropriate and legal manner with. If any guest behaves inappropriately or improperly or illegally, (of which we will be the final judge on our Property) we reserve the right to ask the guest and their party to leave the site before the end of the holiday.
Please adhere to the Countryside Code at all times whilst on the property, or any surrounding footpaths.
Only the tea lights provided by us are to be used inside the accommodation and only in the lanterns provided. You may wish to bring extra lanterns if you like to read at night. It is essential to bring torches to navigate the site at night.
Fire bowls are to be attended at all times. In certain circumstances we may request that you refrain from using the fire bowls, for example in extremely windy conditions, during severe droughts or when hay has been cut and is drying in the field.
Please do not use flying paper lanterns on site or on the adjoining fields as these have been found be a potential fire risk and a choking risk to farm animals and wildlife.
Parents and/or guardians must supervise their children at all times.
We take every care to ensure you have a safe and enjoyable holiday, but cannot be held liable for any accidents, personal injury or consequential loss of property incurred on site.
If you notice that anything looks faulty and /or unsafe please notify us as soon as possible. You are strongly recommended to take out personal travel insurance for all members of your party in the event of an accident and your holiday being cut short. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate.
No Smoking Policy
All accommodations and facilities are strictly no smoking. Anyone who smokes outside the accommodations and facilities is responsible for carefully disposing of their cigarette butts in a bin and not littering the surrounding area.
Litter and Recycling
Please dispose of all litter carefully in the recycling bins provided.
Please do not leave rubbish bags outside as foxes may tear the bags and spread the rubbish.
In the event that you have any complaints about your stay, please notify us as soon as possible and we will try our best to resolve the issue as soon as possible.
Information & Accuracy
The information and prices shown on this website may have changed by the time you come to make your Booking. Although we make every possible effort to ensure the accuracy of the website information and prices at the time of printing, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen booking with us at the time of booking.
I’m sorry but we do not allow pets at Sunnylea.
Flames, hunting and fireworks
No firearms, hunting equipment, fireworks or Chinese lanterns are permitted. Please don’t light any fire other than in designated areas. Please don’t use any lanterns or lights with naked flames other than those provided.
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use.
We will never sell your details to any third party.
In case of a discrepancy between these Terms & Conditions and any other Sunnylea literature, these Terms & Conditions shall prevail.
In the event that a court finds that a condition in these Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Terms & Conditions, which will continue to be valid and have full force and effect.
By making a booking, you agree that: